Chatz

Store

Storefront

A public shop page customers browse and order from.

The public shop

Every workspace gets a public storefront at chatz.my/store/<workspace>, built automatically from the products you have marked visible on the Store tab of your catalogue. There is nothing extra to publish, add a product and mark it visible, and it appears on your storefront.

Store settings: what's on your storefront and how customers pay
Storefront settings

Browsing and cart

A visitor can search and browse your storefront like any online shop, adding items to a cart before checking out. Categories and product groupings you set up in the catalogue carry through to how the storefront organises itself.

The public storefront: browse, search and cart
A public storefront

Checkout paths

From the cart, a customer checks out either through WhatsApp, which drops them into a conversation with your order already summarised for a human or a chatbot to pick up, or by paying online directly if you have a payment gateway connected. See Payments for how the two payment options work.

No payment gateway needed to launch
A storefront works even before you connect a gateway: checkout falls back to a WhatsApp conversation and bank transfer, so you can start selling and add online payment later.
  • The storefront reflects live catalogue and pricing, there is nothing to keep in sync by hand.
  • Every checkout, whichever path, becomes an order on your Orders page.