Retail and online shops

Take orders and payments where your customers already are

Customers ask about stock and prices on WhatsApp and Instagram. Chatz sends the product, raises the invoice with a CHIP payment link, updates the payment status by itself, and brings buyers back with promotions.

A woman in a patterned tudung packs clothing into parcels at a table with folded fabric and boxes.
Sound familiar?

What slows the team down today

"Ada stok?" all day

Product entries with photos and prices, sent in one tap or by the bot.

Checking bank transfers by hand

CHIP payment links that mark the order paid by themselves.

One-time buyers

Promotions and drip campaigns to past customers, paced safely.

What your customer sees

Fast answers, then a real person

The routine questions are answered in seconds from your own material. The moment a customer is ready to buy, the assigned person steps in with everything already in the thread.

From comment to paid
Sample conversation
NAK
Commented under an Instagram post
AutomatedHi! Tudung bawal satin RM39. Warna ada: dusty pink, navy, sage.
Navy 2 helai
Ini invoice RM78 + pos RM8. Boleh bayar melalui link ni.
AutomatedTerima kasih! Pembayaran diterima.
Marked paid by CHIP

See Chatz set up for online shops and retailers

Start free, connect your first number in minutes, and invite the team when you are ready.

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WhatsApp CRM for Retail & Online Shops | Chatz