Chatz
Travel and Umrah agencies

Sell more packages without adding more agents

Ad leads asking "berapa harga" all day, brochures sent by hand, deposits chased on spreadsheets. Chatz answers the first questions, hands serious buyers to the right consultant, and tracks every instalment until departure.

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A woman in a pastel tudung uses her phone at a travel agency desk with a laptop and tour brochures.
Sound familiar?

What slows the team down today

Hundreds of ad leads, the same five questions

Price, dates, what is included, halal food, how to pay. The bot answers them from your own brochure, in Malay or English.

Deposits and instalments on a spreadsheet

Invoices with instalment schedules, CHIP payment links, and reminders queued for every instalment in one press.

No idea which ad actually sold a seat

Ads Manager divides spend by seats sold, not invoices, so a family of six is counted as six.

What your customer sees

Fast answers, then a real person

The routine questions are answered in seconds from your own material. The moment a customer is ready to buy, the assigned person steps in with everything already in the thread.

An ad lead, the first two minutes
Sample conversation
Assalamualaikum, nak tanya pakej Swiss & Austria Alps bulan 12
AutomatedWaalaikumussalam! Saya Mimi, consultant anda. Pakej 9D6N, bertolak 12 dan 19 Disember.
Greeting card from the assigned consultant
Automated1 - Maklumat pakej 2 - Tarikh & harga 3 - Cakap dengan consultant
2
AutomatedHarga dari RM8,990 seorang (twin sharing). Deposit RM1,000 untuk lock seat.
Answered from the brochure the agency uploaded
Boleh saya hantar invoice deposit untuk 2 pax?
How teams use Chatz

Chatz for travel and Umrah agencies

Leads from Meta adsOne flow per packageEach package ad starts its own flow with that brochure, itinerary and price.Learn moreLead routingConsultants take turnsLeads Center shares the day’s leads fairly and passes on the ones nobody answered.Learn moreSell in the chatDeposit to full paymentInstalment invoices with payment links, and Won recorded when the money lands.Learn morePayment remindersEvery instalment chasedReminders dated from each due date, worded from the live balance.Learn more
Other industries

Chatz across other trades

Education and tuitionEnquiries, trial classes and fee reminders for parentsLearn moreClinics and aestheticsBookings, reminders and follow-ups for patientsLearn morePropertyLeads from listings and ads, routed to the right agentLearn moreAutomotiveTest drives, service bookings and branch inboxesLearn moreRetail and online shopsOrders, payments and promotions over chatLearn more

See Chatz set up for travel and Umrah agencies

Start free, connect your first number in minutes, and invite the team when you are ready.

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WhatsApp CRM for Travel & Umrah Agencies | Chatz