AI Agents That Answer from Your Price List

Convert · AI agents

An AI that answers like your best agent, from your own documents

Feed Chatz your price lists, brochures, FAQs and website. The AI chatbot answers customers in their language, qualifies the lead and hands over to a person the moment it should. For your team, AI reply drafts the answer in three lengths, grounded in the same knowledge.

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An AI that answers like your best agent, from your own documents

Answers from your knowledge base

Replies in the customer’s own style

Human handover when it matters

Knowledge

Everything you have already written, put to work

Upload documents, add web pages or paste text. The AI reads only what you give it, names the sources it quoted, and says it will check rather than invent a price.

PDFs, websites and saved knowledge entries
A catalogue index so it never calls a trip unavailable by mistake
Limits on what it may answer, and when to escalate

Everything you have already written, put to work

For agents

Three drafts: short, medium and detailed

One tap drafts the same answer at three lengths. Same facts in each, so picking a length never means picking a different promise. It fills the composer and never sends on its own.

Matches the customer’s register, never their typos
Follows your language and tone settings
On the web and in the phone app

9:41

‹A

Aina

WhatsApp API · Mimi

Waiting on you

Assigned to Mimi at 9:40 AM (by round robin)

Hi, nak tanya pakej Swiss Alps bulan 12

Hai Aina! Saya Mimi, consultant anda 😊

Harga untuk 2 orang berapa ya?

AI replyFrom: Swiss Alps brochure

ShortMediumDetailed

RM17,980 untuk 2 orang (twin sharing). Deposit RM2,000 untuk lock seat.

Use this reply

AI controls

Choose where AI answers

Turn the AI off on any flow and the flow keeps working. Review labelled AI messages in the thread alongside your team’s replies.

A switch per flow, nothing rebuilt
Every AI message labelled in the thread

How it works

Up and running in three steps

1
Add your knowledge
Documents, pages and product entries.
2
Brief the bot
Its role, tone, limits and when to hand over.
3
Switch it on per channel
Or keep it as a drafting assistant for the team.

In practice

How different businesses use it

Education and tuitionAfter-hours answersParents get answers at 11pm, and the admin sees a qualified lead in the morning.Learn more Clinics and aestheticsTreatment FAQsAnswers from your own treatment menu, with escalation for medical questions.Learn more

FAQ

Questions people ask

Will the AI make up prices?+

It is told to answer only from your sources and to say it will check otherwise. The drafts for agents also name the sources they used, so a quoted price can be verified before sending.

Does it speak Malay?+

Yes. It follows the customer’s language, including Malay mixed with English, unless you fix a language in settings.

Keep exploring

More ways Chatz helps

FeatureAI ChatbotToken-efficient, on your knowledgeLearn more CaptureLeads from Meta adsClick-to-WhatsApp leads, tagged by the ad that paid for themLearn more CaptureComments to DMsTurn Instagram and Facebook comments into private conversationsLearn more CaptureWebsite leadsA chat widget, order forms and a storefront that feed the inboxLearn more CaptureWhatsApp links and QR codesPosters, receipts and events that start the right flowLearn more ConvertTeam inboxWhatsApp, Instagram, Messenger, Telegram, email and calls togetherLearn more ConvertLead routingLeads Center decides who gets each lead, fairly, in one placeLearn more ConvertBook appointmentsBookings, reminders and a calendar, straight from the chatLearn more

Ready to bring every conversation together?

Start free, connect your first number in minutes, and invite the team when you are ready.