Simple pricing that scales with you
Start free. Upgrade only when you're ready for more channels, automation and volume.
Free
One number, one person, no card.
- 1 seat
- 100 monthly active contact
- 5 GB media storage
Starter
or RM990/year - two months free
Run your inbox with AI on one WhatsApp number.
- 3 seats
- 2 channel (1 WhatsApp API)
- 500 monthly active contact
- 25 GB media storage
- 1,000 AI credits a month
- 1,000 marketing emails a month
- Broadcasts
- Email marketing
Growth
Most popularor RM2,490/year - two months free
Automate across channels with drips and flows.
- 6 seats
- 5 channel (2 WhatsApp API)
- 1,000 monthly active contact
- 75 GB media storage
- 2,000 AI credits a month
- 3,000 marketing emails a month
- Broadcasts
- Drip campaigns
- Email marketing
- Visual flow builder
Scale
or RM6,490/year - two months free
High volume across many numbers.
- 12 seats
- 10 channel
- 5,000 monthly active contact
- 200 GB media storage
- 8,000 AI credits a month
- 25,000 marketing emails a month
- Broadcasts
- Drip campaigns
- Email marketing
- Visual flow builder
- API and webhooks
Need a little more?
Add capacity to any paid plan without changing tier. An add-on is charged with your plan each period, only from the moment you add it, and you can remove it any time.
Prices in Ringgit Malaysia (RM). The price shown is the full amount you pay. How payment works
How payment works
From the price on this page to an active plan, in six steps.
- 1
Pick a plan and a billing cycle
Prices above are in Ringgit Malaysia (RM), monthly or yearly. The price shown is the full amount you pay: nothing is added at checkout.
- 2
Create your account
Sign up and confirm your email. Every new workspace starts with a free 14-day trial, and no card is needed for it or for the Free plan.
- 3
Confirm the amount
When you are ready, choose your plan in Settings, Billing (or on the plan screen shown after sign-up). We show the exact amount before you pay, including any credit for days you have already paid for.
- 4
Pay on CHIP, your way
You are taken to the secure payment page of CHIP, our payment provider, and pay by card, FPX online banking, DuitNow QR or e-wallet. Your card and bank details go to CHIP, never to us.
- 5
Your plan starts right away
Access is activated as soon as CHIP confirms the payment, usually within seconds. We email you a receipt, and the payment is listed in Settings, Billing.
- 6
You pay again each period, with reminders
Nothing is charged without you paying, unless you choose automatic card renewal when you pay by card and turn it off any time. We email you before each period ends and again after it. A monthly plan has two days of grace and a yearly one has seven; after that the workspace opens only the Billing page until you pay. Cancel any time in Settings, Billing: the plan runs to the end of the period you have paid for.
Fees are prepaid and not refundable except as set out in our Refund & Cancellation Policy. See also the Terms of Service and how access is delivered. Billing questions: hello@chatz.my or +60 18-588 2459.
Questions, answered
Do I need a credit card to start?
No. The Free plan needs no card, and every new workspace starts with a free 14-day trial, also without a card.
What is a monthly active contact?
Someone who exchanged a one-to-one message with you during the billing month. Broadcast and campaign recipients are never counted. Going over never stops your inbox - it only pauses launching new campaigns until you add capacity.
Will I get a surprise bill if I go over a limit?
No. Going over a limit never adds a charge. Hitting a limit shows you the option to add capacity or upgrade, and doing nothing is always fine. Your card is only ever charged for the plan and add-ons you chose, at the price shown.
Which channels can I connect?
WhatsApp Business API, Instagram, Messenger, email and voice calling. Connect as many as your plan allows.
Can I change plans later?
Yes, from Settings, Billing. Moving up happens straight away and you pay the difference for the rest of the period. Moving down happens when the period you have paid for ends, so you keep what you paid for.
How do I pay?
Through CHIP, by card, FPX online banking, DuitNow QR or e-wallet, whichever you prefer. Your card and bank details go to CHIP, never to us. Your plan is active as soon as the payment is confirmed, and we email you a receipt for every payment.
Does my plan renew automatically?
No, and nothing is charged without you paying. We remind you by email before each period ends. If it is not paid, everything keeps working for two days after a monthly period (seven after a yearly one), then your workspace locks to the Billing page until you pay. Your data is kept. Cancel any time in Settings, Billing: your plan keeps running to the end of the period you have paid for.
How does safety keep my numbers healthy?
Chatz paces sending and applies anti-ban safeguards automatically, so scaling broadcasts and automation stays low-risk.