Chatz
Convert · Team inbox

One inbox for the whole team, every channel, every number

WhatsApp Business API, Instagram, Messenger, Telegram, email, Google reviews and calls, in one list the whole team shares. Every row says who owns it, what they are buying and whether the invoice is paid.

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One inbox for the whole team, every channel, every number
Several WhatsApp numbers in one place
Know at a glance who is waiting on you
Every handover recorded
Who is waiting

The row colour says who the chat is waiting on

With bot, Waiting on customer, or Waiting on you. The inbox counts the same way Home does, so the number on the dashboard is the list you open.

  • Assignee, tags, order and payment badge on every row
  • Saved inboxes: unread, unassigned, overdue invoices
  • A thread that a bot is still handling is not counted as waiting
The row colour says who the chat is waiting on
In the thread

Everything the agent needs without leaving the chat

Internal notes, quick replies with up to ten files, scheduled messages, WhatsApp formatting and voice notes that transcribe into text.

  • Assignment history: who handed it to whom, and when
  • Schedule a message, edit it before it goes
  • Run a flow from the composer with a file for this customer
Everything the agent needs without leaving the chat
Numbers

Keep each team focused on its channels

Connect your business channels to one workspace. Give each team access to the numbers they manage and control notifications per channel.

  • Manage notifications for the whole workspace
  • Seats can be pinned to their own numbers
  • Each member mutes the channels they do not work
Keep each team focused on its channels
How it works

Up and running in three steps

  1. 1

    Connect your channels

    Sign in with Meta to connect the WhatsApp Business API, or connect another supported channel.

  2. 2

    Invite the team

    Set roles and which numbers each person sees.

  3. 3

    Work from one list

    On the web, on iPhone and on Android.

In practice

How different businesses use it

Clinics and aestheticsOne front deskEvery branch number in one inbox, each seat pinned to its own branch.Learn moreAutomotiveAll branches togetherSeats pinned to their own branch numbers.Learn more
FAQ

Questions people ask

Can I use my existing WhatsApp number?+

An eligible business number can be connected or migrated to the official WhatsApp Business API. Contact us to check the steps for your number.

Is there a phone app?+

Yes, for iPhone and Android, with the same inbox, notifications and AI reply drafts.

Keep exploring

More ways Chatz helps

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Ready to bring every conversation together?

Start free, connect your first number in minutes, and invite the team when you are ready.

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WhatsApp Team Inbox: Many Numbers, One Shared List | Chatz