Official WhatsApp Business API

No lead goes unnoticed.

WhatsApp, Instagram and Messenger in one inbox. AI answers, every lead reaches the right salesperson, and payment happens in the chat.

  • WhatsApp
  • Instagram
  • Messenger
  • Email
  • Calls

No credit card required · Free 14-day trial

WhatsAppInstagramMessengerEmailForm
Undetected0
Picked up today132
Pickup time1.4s
AwayA
Aqil· Sales
44
AwayN
Nabila· Sales
44
AwayR
Ravin· Support
43

Each sector is a channel. Every pass of the sweep claims what landed since the last one and hands it to the next person in turn. A teammate who steps out is skipped, not stacked.

Every channel your customers already use, in one inbox

WhatsApp API
Instagram
Messenger
Telegram
Email
Google reviews
Calls
From first message to repeat order

Grow with every customer conversation

As chats multiply, notebooks and personal phones stop working. Chatz follows each customer through the whole journey, on every channel, even at high volume.

Every lead in one place, tagged with where it came from

Pull every lead into one place, whichever door they came in by.

Ads Manager in Chatz
Team inbox

Every number, every channel, one list

Several WhatsApp numbers, Instagram, Messenger, Telegram, email and calls, shared by the whole team. Each row says who owns it, what they are buying and whether the invoice is paid.

  • Colour tells you who each chat is waiting on
  • Assignment history: who handed it to whom, and when
  • Notes, quick replies with files and scheduled messages
  • Templates and ad attribution in one inbox
Inbox · All channels
MineUnassigned
F
Farah
Nak book 2 pax
AAqilhot#2038Paid
9:41
K
Kumar
Ada slot Dec?
NNabilawarm#2039Unpaid
9:32
S
Siti
Boleh hantar brochure?
RRavinnew#2040Paid
9:18

Every row carries the answer. Who owns it, what they bought, and whether it is paid.

Automation

Flows that do the busywork, people who close the deal

Design flows visually, no code. Answer keywords instantly, run an after-hours bot, start a different pitch for every ad, and route the tricky ones to a real person.

  • Keyword auto-replies, answered instantly
  • An after-hours bot that never sleeps
  • The tricky ones routed to a real person
  • Visual multi-step flows and ready-made templates
10:14 AMOffice hours
Aiman · WhatsApp
Harga package Sabah 4D3N berapa?
Message in
Incoming message
Any channel · any hour
hargapackageitineraryrefund
Replied · 0.8s
Keyword reply
Instant, from your saved answers
Bot · 1.1s
After-hours bot
Holds the lead until morning
Assigned · 0.9s
Route to team
A person, not a script
Replied · 0.8s

One message in. The flow decides, in under a second, which of three things happens next.

Leads CenterRule: Sales team · round robin
Incoming
Waiting for the next lead
Reply deadline
15:00
M
Mimi · Europe packagesAvailable
6 today
H
Hafiz · UmrahAvailable
5 today
A
Aqil · Asia toursAway
5 today
N
Nabila · Europe packagesAvailable
4 today
  • Farah to Nabila · fair turn
  • Aqil set to Away
Lead routing

Leads shared fairly, prospects chased fast

Leads Center decides who gets each new lead by rules you rank. It skips people who are away or full for the day, and moves a lead on when nobody answers in time.

  • Returning customers go back to their own salesperson
  • A reply deadline counted in working minutes
  • A greeting card from the assigned person, before any flow
Sell in the chat

From question to paid invoice, without leaving WhatsApp

Send the product in one tap, raise the invoice in the thread, and collect through CHIP. Deposits, instalments and reminders are tracked for you.

  • Invoices with instalment schedules and payment links
  • Payment status on every conversation, updated by itself
  • Every instalment chased in one press
  • Invoices and receipts pushed into Bukku
A
Aiman
WhatsApp · Sabah 4D3N
Order #2041No order
ProductInvoiceAppointmentRun a flow
+Message
Mobile app

The whole inbox in your pocket

Reply, assign, send invoices and check today's numbers from iPhone or Android, with push notifications for the chats that need you.

  • AI reply drafts on the phone
  • Voice notes that play and transcribe
  • Chats you opened stay readable offline
Home: who is waiting on a reply, windows closing, today’s leads
Why Chatz

Built for Malaysian teams who sell on WhatsApp

Made in Selangor for sales teams, front desks and owners who answer customers all day, in Malay and English.

Two women in tudung and two men gather around a laptop and smile during an office conversation.

Made in Malaysia

Malay and English, ringgit pricing, CHIP payments, Bukku accounting and support in your time zone.

Official WhatsApp Business API

The official WhatsApp Business API, with templates and ad attribution in one team inbox.

Review before sending

Review your audience, approved templates and delivery results from your workspace.

One subscription

Inbox, flows, AI, CRM, bookings, invoices, broadcasts and analytics, without five tools glued together.

Free tools

Make a WhatsApp link or QR code in seconds

No sign-up. Put it in your bio, your ads or on the counter, and start more conversations today.

FAQ

Questions people ask

Can I keep using my current WhatsApp number?+

Connect an eligible business number through the official WhatsApp Business API. Contact us to check the setup or migration steps for your number.

Do I need a developer to set it up?+

No. Connecting channels, building flows and inviting the team all happen in the app. You can be answering customers from Chatz the same day.

Does the AI reply in Malay?+

Yes. It follows the customer’s language, including Malay mixed with English, and answers only from the documents you give it.

How does payment work?+

Plans are billed in ringgit. Your customers’ payments go through your own CHIP merchant account, never through Chatz.

Ready to answer every lead?

Start free, connect your first number in minutes, and invite the team when you are ready.

No credit card required · Free 14-day trial

Chatz | WhatsApp Business API Inbox, AI Chatbot & CRM for Malaysia