Chatz

No lead goes unnoticed.

Customers ask on WhatsApp, comment on Instagram and click your ads at midnight. Chatz puts every number and channel in one team inbox, answers with AI from your own documents, hands each lead to the right salesperson, and takes payment in the chat.

No credit card required · Free 14-day trial · Made in Malaysia

WhatsAppInstagramMessengerEmailForm
Undetected0
Picked up today132
Pickup time1.4s
AwayA
Aqil· Sales
44
AwayN
Nabila· Sales
44
AwayR
Ravin· Support
43

Each sector is a channel. Every pass of the sweep claims what landed since the last one and hands it to the next person in turn. A teammate who steps out is skipped, not stacked.

Every channel your customers already use, in one inbox

WhatsApp API
Instagram
Messenger
Telegram
Email
Google reviews
Calls
From first message to repeat order

Grow with every customer conversation

As chats multiply, notebooks and personal phones stop working. Chatz follows each customer through the whole journey, on every channel, even at high volume.

Every lead in one place, tagged with where it came from

Pull every lead into one place, whichever door they came in by.

Ads Manager in Chatz
Team inbox

Every number, every channel, one list

Several WhatsApp numbers, Instagram, Messenger, Telegram, email and calls, shared by the whole team. Each row says who owns it, what they are buying and whether the invoice is paid.

  • Colour tells you who each chat is waiting on
  • Assignment history: who handed it to whom, and when
  • Notes, quick replies with files and scheduled messages
  • Templates and ad attribution in one inbox
Inbox · All channels
MineUnassigned
F
Farah
Nak book 2 pax
AAqilhot#2038Paid
9:41
K
Kumar
Ada slot Dec?
NNabilawarm#2039Unpaid
9:32
S
Siti
Boleh hantar brochure?
RRavinnew#2040Paid
9:18

Every row carries the answer. Who owns it, what they bought, and whether it is paid.

AI agents

AI that answers from your own price lists, not from guesses

Give Chatz your brochures, FAQs and website. The AI answers routine questions in the customer's language, and hands the serious buyers to your team.

Answers from your knowledge

Documents, pages and product entries. It names its sources and says it will check rather than invent a price.

Drafts for your agents

Short, medium and detailed versions of one answer, written the way this customer writes. Never sent without a person.

Control AI in each flow

Turn AI on or off for each flow and review labelled AI messages in the conversation.

Knowledge
Files12 PDFs · brochures
Websitejomventures.my
Google SheetDepartures · live
Products38 packages
Booking systemMCP · live seats
Tokens this reply412 9,800 if it read everything
Sabah 4D3N 12 Oct masih ada seat? Harga berapa?
Ada, 12 Oct tinggal 6 seat. Sabah 4D3N RM1,290 seorang, termasuk hotel, island hopping dan makan halal. Nak saya hold 2 seat?
Google SheetProducts
Automation

Flows that do the busywork, people who close the deal

Design flows visually, no code. Answer keywords instantly, run an after-hours bot, start a different pitch for every ad, and route the tricky ones to a real person.

  • Keyword auto-replies, answered instantly
  • An after-hours bot that never sleeps
  • The tricky ones routed to a real person
  • Visual multi-step flows and ready-made templates
10:14 AMOffice hours
Aiman · WhatsApp
Harga package Sabah 4D3N berapa?
Message in
Incoming message
Any channel · any hour
hargapackageitineraryrefund
Replied · 0.8s
Keyword reply
Instant, from your saved answers
Bot · 1.1s
After-hours bot
Holds the lead until morning
Assigned · 0.9s
Route to team
A person, not a script
Replied · 0.8s

One message in. The flow decides, in under a second, which of three things happens next.

Leads CenterRule: Sales team · round robin
Incoming
Waiting for the next lead
Reply deadline
15:00
M
Mimi · Europe packagesAvailable
6 today
H
Hafiz · UmrahAvailable
5 today
A
Aqil · Asia toursAway
5 today
N
Nabila · Europe packagesAvailable
4 today
  • Farah to Nabila · fair turn
  • Aqil set to Away
Lead routing

Fair to your sales team, fast for your customers

Leads Center decides who gets each new lead by rules you rank. It skips people who are away or full for the day, and moves a lead on when nobody answers in time.

  • Returning customers go back to their own salesperson
  • A reply deadline counted in working minutes
  • A greeting card from the assigned person, before any flow
Sell in the chat

From question to paid invoice, without leaving WhatsApp

Send the product in one tap, raise the invoice in the thread, and collect through CHIP. Deposits, instalments and reminders are tracked for you.

  • Invoices with instalment schedules and payment links
  • Payment status on every conversation, updated by itself
  • Every instalment chased in one press
  • Invoices and receipts pushed into Bukku
A
Aiman
WhatsApp · Sabah 4D3N
Order #2041No order
ProductInvoiceAppointmentRun a flow
+Message
See it in action

One lead, from ad click to paid

Watch a Click-to-WhatsApp lead arrive, get assigned, receive an AI-drafted answer and pay the deposit, all in the real app.

AT
alpstravel.my
Sponsored
Swiss & Austria Alps
9D6N · from RM8,990
Send WhatsApp message
Opening WhatsApp…
1/6 · Ad tappedA prospect taps "Send WhatsApp message" on your Instagram ad.
Mobile app

The whole inbox in your pocket

Reply, assign, send invoices and check today's numbers from iPhone or Android, with push notifications for the chats that need you.

  • AI reply drafts on the phone
  • Voice notes that play and transcribe
  • Chats you opened stay readable offline
9:41
CChatz12
Good morning, Mimi
Tuesday, 29 Sep · Alps Travel
3 windows shut within 2 hours
Right now
12
Waiting on a reply
5
Windows closing
2 ad leads still free
Today
18
Leads
3
Bookings
4m 12s
Agent response
2m 05s
Customer wait
Home
Contacts
Inbox
More
Settings
Why Chatz

Built for Malaysian teams who sell on WhatsApp

Made in Selangor for sales teams, front desks and owners who answer customers all day, in Malay and English.

Two women in tudung and two men gather around a laptop and smile during an office conversation.

Made in Malaysia

Malay and English, ringgit pricing, CHIP payments, Bukku accounting and support in your time zone.

Official WhatsApp Business API

The official WhatsApp Business API, with templates and ad attribution in one team inbox.

Review before sending

Review your audience, approved templates and delivery results from your workspace.

One subscription

Inbox, flows, AI, CRM, bookings, invoices, broadcasts and analytics, without five tools glued together.

Free tools

Make a WhatsApp link or QR code in seconds

No sign-up. Put it in your bio, your ads or on the counter, and start more conversations today.

FAQ

Questions people ask

Can I keep using my current WhatsApp number?+

Connect an eligible business number through the official WhatsApp Business API. Contact us to check the setup or migration steps for your number.

Do I need a developer to set it up?+

No. Connecting channels, building flows and inviting the team all happen in the app. You can be answering customers from Chatz the same day.

Does the AI reply in Malay?+

Yes. It follows the customer’s language, including Malay mixed with English, and answers only from the documents you give it.

How does payment work?+

Plans are billed in ringgit. Your customers’ payments go through your own CHIP merchant account, never through Chatz.

Ready to answer every lead?

Start free, connect your first number in minutes, and invite the team when you are ready.

No credit card required · Free 14-day trial

Chatz.my - No lead goes unnoticed