Features

Everything you need to run conversations

Chatz replaces a stack of disconnected tools with one workspace - inbox, automation, AI, CRM, broadcasts and analytics.

Unified inbox

Every message, one calm inbox

WhatsApp, Instagram, Messenger, email and voice threads land side by side. Assign, reply, tag and resolve without ever switching apps.

  • Real-time conversations across all channels
  • Quick replies and canned responses
  • Assign, snooze and resolve with a keyboard
  • Notes, mentions and internal collaboration
Automation

Flows that work while you sleep

A visual builder for keyword replies, offline bots and multi-step journeys. Trigger on messages, tags, schedules or events - no code required.

  • Drag-and-drop flow builder with versioning
  • Keyword reply and offline auto-responder
  • Template market for ready-made flows
  • Trigger history to audit every run
Insight

Analytics that mean something

Track volume, response times, automation savings and campaign results across every channel - all in one exportable dashboard.

  • Message volume and reply-time trends
  • Automation and time-saved reporting
  • Broadcast delivery and engagement
  • Per-channel performance breakdowns
Channels

Connect once, message everywhere

Link WhatsApp (QR or Business API), Instagram, Messenger, email and voice calling. Chatz keeps every connection healthy and in sync.

  • WhatsApp QR and official Business API
  • Instagram DMs and Messenger
  • Email and inbound / outbound voice
  • Connection health and status monitoring
And more

Built for the whole workflow

The tools that keep a busy conversation-driven business running smoothly.

AI chatbot

AI drafts replies, answers FAQs and qualifies leads in your brand voice, then hands off to a human on cue.

Visual CRM

Move contacts through pipelines on kanban boards. Tag, segment and never lose track of a deal.

Broadcasts

Personalised campaigns to thousands with templates and rich media, with live delivery tracking.

Contacts & segments

A single source of truth for every customer, with tags and dynamic segments for targeting.

Quick replies

Save your best answers and drop them into any conversation in a keystroke.

Safety & anti-ban

Smart pacing and safety controls keep your WhatsApp numbers warm and healthy as you scale.

Voice & calls

Handle inbound and outbound calls alongside chats, logged against the same contact.

Failed-message recovery

Automatic retries and a clear queue so a hiccup never means a lost customer.

See it in your own inbox

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Features · Chatz