The inbox that shows you the deal, not just the chat
Assignee, tags, order number and payment status on every conversation, before you even open it. Run flows, drop quick replies and schedule follow-ups without leaving the thread.
Every row carries the answer. Who owns it, what they bought, and whether it is paid.
The list already answers your questions
Who owns this chat? Is the invoice paid? What are they buying? Every row carries the answer: assignee, tags, and the order number with its live payment badge, attached automatically.
- Assignee and tags visible on every conversation
- Order number auto-attached with Unpaid, Partial Paid, Paid and overdue badges
- Product pills show what the customer is buying
- Filters and saved inboxes for unread, unassigned, overdue invoices and more
Run flows and quick replies straight from the chat
Type / and fire a saved answer or a whole automation on this conversation. Open the + menu to attach a product, create an invoice or book an appointment. The chat is the workspace.
- Slash menu for quick replies and flows
- Attach products, orders, invoices, locations and appointments from the composer
- Internal notes with @mentions, never sent to the customer
- Bulk select to tag, assign, close or archive many chats at once
Send it later, automatically
Messages, payment reminders, appointment reminders and flow follow-ups can all be scheduled, and every scheduled send is visible in the thread where anyone can cancel it.
- Schedule any message from the composer
- Payment reminders chase invoices on your rules, by WhatsApp or email
- A waiting flow shows a scheduled bubble in the thread, cancellable by any agent
- One Scheduled queue shows everything that is about to go out
Everything about the customer, beside the customer
The contact panel keeps details, custom fields, orders, media, upcoming bookings and the source that brought them in, including which ad, next to the conversation.
- Details and custom fields for your business
- Orders and invoices with payment history
- Every photo and file ever exchanged
- Schedule of bookings, and the ad source that started it all
The rest of the arsenal
See it in your own inbox
Start free and connect your first channel in minutes. Prefer the details? The docs cover this feature step by step.