Flow Automation

Best in class flow automation, on a limitless canvas

Design the whole journey from greeting to closing on a full drag-and-drop canvas. Flows run free, so you spend AI credits only where AI actually earns them.

Steps run0
AI credits spent0of 7 steps
free
Trigger
Keyword "sabah"
free
Message
Greeting + brochure
free
Buttons
Package · Price · Book
free
Message
Price list
free
Condition
Office hours?
1 credit
AI chatbot
Free-form questions
free
Action
Assign to Nabila

Six steps free. One step paid. That is the point of a flow.

Save credits

A 100 percent chatbot burns money. A flow does not.

Every AI reply calls a large language model and costs credits. Most of a sales conversation is predictable: the greet, the package details, the price list, the booking steps. Put those in a flow, which costs nothing to run, and attach the AI chatbot inside the flow only where free-form judgement is worth paying for.

  • Flows run free, every reply, every branch
  • Design greet, details, info and closing as flow steps
  • Drop an AI chatbot step inside the flow exactly where it earns its cost
  • Same experience for the customer, a fraction of the spend
A 100 percent chatbot burns money. A flow does not.
The builder

Every node you need to close

Buttons that qualify, inputs that capture the address, conditions that respect office hours, actions that tag hot leads and assign your team, delays that follow up on time. Wired together on a canvas with undo, versions, a test simulator and per-step stats.

  • Send message with tappable button menus for branching
  • Wait for input captures free text into variables
  • Condition routes on office hours, tags and channels
  • Action adds tags and assigns round robin; Delay follows up on schedule
Every node you need to close
Start fast

Blank canvas, template, or ready-made example

Create from scratch when you want full control, import from the template market when you want speed, or duplicate a ready-made goal example built for Malaysian businesses.

  • Template market with ready-made flows
  • 20+ example goal flows for common local business types
  • Test Run simulator walks every branch before a customer does
Blank canvas, template, or ready-made example
Triggers

Started by a keyword, or by the ad they clicked

Flows fire on keywords, new chats, CRM and order events, and on ad clicks: a lead arriving from a Meta ad carries the ad identity, so the flow that greets them is the one written for that campaign.

  • Keyword triggers with per-channel scoping
  • Auto trigger from Meta ads: the ad id rides in with the lead
  • CRM and order events start their own automations
  • Anti-ban pacing built into every send
Started by a keyword, or by the ad they clicked

See it in your own inbox

Start free and connect your first channel in minutes. Prefer the details? The docs cover this feature step by step.

Chatz.my - Flow Automation